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1. How do I Sign-Up for an Account?
2. What codes do I use?

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1. What is Capital or CIP?
2. Examples of Projects:
3. How is it Funded?
4. How long does it take to build it?
5. How can I design or construct a Town project?

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1. Does the Legal Department provide legal services to individual citizens?
2. Where can I obtain information about landlord-tenant disputes (e.g., eviction notice, getting repairs done, tenant rights, etc.)?
3. I have a business complaint (unsatisfactory service or repair, etc.). Whom can I contact?
4. Where do I file a Small Claims Court action in Yavapai County?
5. I need to know where to get a marriage license; a passport; divorce records; probabate information.
6. Where can I obtain a copy of the Prescott Valley Town Code or a particular section?

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1. How can I find out the current status of a case (in Prescott Valley jurisdiction)?
2. Can I have charges dismissed?
3. I am a victim and requested restitution. When will I get paid?

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1. What is Mountain Valley Splash’s operating season?
2. Where is the pool located?
3. Can I bring a flotation device/Lifejacket for my kids?
4. What is proper swim attire?
5. If I will not be swimming will I still be charged to enter the facility?
6. When is the concession stand open and what do you sell?
7. When is the splash pad turned on?
8. What does it cost to rent out the pool for a party?
9. If the pool closes due to weather will I get a rain check to come back another day?
10. Is the Mountain Valley Splash Pool chlorinated?
11. Why isn’t the swimming season longer?
12. Do you offer Lifeguard Certification courses to the public?
13. Why do I have to occasionally wait to enter the pool?

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1. How do I display my art at the Library?

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1. Can athletic fields be reserved?
2. What is the fee to reserve an athletic field?
3. How far in advance do I need to reserve an athletic field?

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1. Can I rent a room at the Civic Center or Library?
2. Are room rentals at the Civic Center/Library available on a weekend?
3. Can I reserve Theater of the Green for a performance or other type of event?
4. If we reserve the greenspace or the Theater on the Green for an event on a weekend, are we going to be allowed access to the Civic Center restrooms?
5. Is electricity available?
6. Are the facilities available for rent on holidays?
7. We are a non-profit organization, what is the process for requesting waiving of rental fees for the use of the facilities?
8. I sell a product or service – can I have an event and sell my product?
9. I have a new business – can I invite the public to a demonstration in the Crystal Room?

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1. When do you stock fish at Fain Lake and what fish do you stock it with?
2. Is there a limit to the number of fish I can catch at the lake?
3. Do I need a fishing license? Where do I get one?
4. What are the allowed methods for gold panning?
5. I’ve seen people using mechanical means to pan – how do I report them?

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1. What are the park hours?
2. I have a maintenance issue at my favorite park - who do I call?
3. Are there any off leash areas for dogs in the parks?
4. How do I report a stray animal?
5. Who do I notify when an animal in the park is injured? (e.g. duck with injured wings at Urban Forest)
6. Are pets allowed on the trails?

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1. Do you offer birthday party packages?
2. Do you offer group discounts?
3. What size of rental skates do you have?

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1. How do I become an instructor?
2. How do I register for a program or a class?
3. What is your refund policy for class cancellations?
4. Do you pro-rate fees if I am unable to attend some of the programs or class sessions?
5. Do you offer senior or family discounts?
6. Who do I notify if I have suggestions/feedback regarding programs or classes?

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1. How do I reserve a Ramada?
2. How far in advance do I need to make my ramada reservation?
3. What are the fees to reserve ramadas?
4. Do the ramadas have electricity?
5. Can I put up a volleyball net or croquet hoops?
6. Do the parks have BBQ grills?
7. Can I bring a grill to the park for our picnic?
8. Can I reserve a park exclusively for an event?
9. What is your refund policy for cancellations?
10. I have a reservation for a Ramada but someone is using it and won’t leave. What do I do?

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1. What are the skate park hours?
2. Can I reserve the skate park?

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1. What is considered a Special Event?
2. Is there a fee for a Special Event Application Permit? If yes, how much?
3. Is there a fee for a Special Event Vendor License? If yes, how much?
4. Is professional filming and photography allowed in the parks?
5. Can I have a Bounce House in the park for my child’s birthday party tomorrow?
6. I want to have my wedding reception at a town park. Can we serve alcohol?

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1. Do you have Youth Sports Leagues?
2. Do you have pickleball or tennis courts?
3. How old do I have to be to play in adult sport league?

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1. Can I reserve a Ramada and sell my products there?
2. I want to vendor at a town park or during a special event – what do I need to do?
3. We have a small group who gathers in the park and conducts activities – can we can we just come over and use the grass area or can we rent the space?

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1. What can I do about my neighbor's barking dog?
2. If my dog has been lost, where should I call?
3. Where can I have my dog licensed?
4. I suspect my neighbors are doing drugs. Who should I contact?
5. What is the deal about noise complaints? What are the hours?
6. Where do I obtain a copy of a police crime report or accident report?
7. Can I report a crime anonymously and possibly receive a cash reward?
8. If I have questions about property I have lost, that has been found or which I need to pick up, who do I contact?
9. My car was towed under the 28-3511 statute. When can I have a hearing to try to get my car back?

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1. How often do I get a water/sewer bill?
2. Where can I pay my bill in person?
3. Do you accept credit card payments?
4. How much time do I have to pay my bill?
5. Can I pay my water bill and my sewer bill with 1 check?
6. I'm going on vacation; what can I do about my bill?

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1. How do I obtain a Transaction Privilege (Sales) Tax license?
2. What is a “Program City”?
3. What is the current transaction privilege tax (TPT) rate?
4. What are the other tax rates?
5. How do I pay Prescott Valley TPT?
6. What are the region codes and business classes for the Town of Prescott Valley for the TPT-EZ or TPT-2 form which is used for multi-location or multi-jurisdiction (replaces TPT-1)?
7. How do I calculate my taxes due?
8. What if I don’t collect the tax from my customers?
9. What are the tax factors?
10. How do I get answers to my specific questions?
11. Are sales to the Town of Prescott Valley taxable?
12. Do I need a Business License if I have a rental property?
13. Does the Town of Prescott Valley tax the rental of real property?
14. Is food taxable in Prescott Valley?
15. Are service, installation labor, and shipping taxable?
16. Are Internet sales taxable?
17. What is Use Tax?

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1. How do I get more information about what is on the ballot?
2. What measures does the Town take to prevent voter fraud with the vote by mail process?
3. Can I get assistance marking my ballot?

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1. What should I expect when calling in an emergency?
2. How do I shut off my own water?
3. Should I be concerned about freezing pipes?
4. I have water in one part of my house but not another, who do I call?